质量月 | 首席质量官谈质量（第一期）
<p style="margin-top: 0px; margin-bottom: 24px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important; text-align: center;"></p><p></p><section data-support="96编辑器" data-style-id="32616" style="margin-top: 0px; margin-right: 0px; margin-bottom: unset; margin-left: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><section style="margin: 10px 0px; padding: 0px; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important; border-bottom: 4px solid rgb(32, 87, 146); visibility: visible;"><section style="margin: 0px; padding: 15px; outline: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important; background-color: rgb(241, 241, 241); visibility: visible;"><section style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(32, 87, 146); letter-spacing: 2px; font-size: 14px; line-height: 1.75em; text-align: justify; transform: rotateZ(0deg); visibility: visible;"><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; text-indent: 2em; line-height: 2em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">有这样一群人，身负企业质量重任，是落实企业主体质量责任、对企业质量安全工作全面负责的质量主管人员。这就是“首席质量官”。我县有首席质量官21名，他们分别在各行各业，内抓企业质量主体责任，外提产品服务质量，为我县经济高质量发展贡献力量。在第45个全国“质量月”活动之际，富平县市场监督管理局特开辟“首席质量官谈质量”专栏，对在企业质量管理、质量文化建设、质量提升做出成效的首席质量官经验予以分享与推广，以实际行动迎接党的二十大胜利召开。</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; text-indent: 2em; line-height: 2em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">陕西红星美羚乳业股份有限公司首席质量官 王建生这样谈质量......</span></section></section></section></section></section></section><p></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; line-height: normal; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><br style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"/></p><p></p><section data-support="96编辑器" data-style-id="16111" style="margin-top: 0px; margin-right: 0px; margin-bottom: unset; margin-left: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><section style="margin: 10px 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><section style="margin: 0px; padding: 14px; outline: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important; border-width: 2px; border-style: dotted; border-color: rgb(32, 87, 146); border-radius: 16px; visibility: visible;"><section style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; color: rgb(50, 50, 50); letter-spacing: 2px; font-size: 14px; line-height: 1.75em; transform: rotateZ(0deg); visibility: visible;"><section style="margin: 0px 0px 8px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); text-align: center; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; letter-spacing: 1px; font-size: 18px;">导入卓越绩效管理模式 追求卓越质量管理</span></strong></section><p></p><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); text-align: center; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; letter-spacing: 1px; color: rgb(136, 136, 136); box-sizing: border-box !important; overflow-wrap: break-word !important;">陕西红星美羚乳业有限公司 王建生</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;">我们常说：质量是企业生存之基，只有保证了产品质量，企业才能实现长远的发展。但如何做好质量管理，保证食品安全，一直是我作为一名质量人深思的事情。首先打破一讲到质量就把它看作仅仅是合格的产品，随着我与红星美羚质量的共同成长，我对“质量”一词的理解由狭义的“产品本身质量”向赋有丰富内涵的“责任意识、工作质量、服务质量......”转变。</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;">为了建立全面质量安全管理体系，实行质量管理主体的全员化。引入了卓越绩效，系统的梳理完善公司的质量文化、质量方针与质量管理模式，主导建立群众性质量活动的管理机制，倡导开展全员质量管理，建立健全产品质量安全岗位责任制，自上而下层层分解落实产品质量安全岗位责任，通过完善激励机制，将质量指标与个人绩效相结合，提升全员参与质量管理的积极性。充分利用培训、看板以及信息化系统等常态化管理机制，全面展开TQM品质管理活动，以质量巡查完善事故追责制，结合个人绩效考核制度，推进全员质量管理，提升全员质量意识，推动质量方针及质量目标有效达成，实现质量提升；用“擦桌子”与“汉堡包”的故事，深入浅出地诠释了QC的基本方法“PDCA”循环和“5W2H”等方法。</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;">带领团队改善过程质量控制流程。质量管理与智能化、信息化相结合，通过追溯系统实现对生产过程关键工艺的监控、异常预警、趋势分析，同时充分利用数据统计及分析工具，以SOP为基础，将标准化生产落实到生产过程中每一个环节，改善过程质量控制流程，关键质量指标责任到人，确保产品生产制造全过程的质量稳定可控，实现质量安全。</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;">同时持续的改进质量管理体系。制定年度管理体系推进计划，协同各模块结合质量管理实际工作修订质量目标、管理手册及程序文件，充分利用内部审核深入现场查验质量管理体系运行情况，发现问题、改进问题，并以管理评审为契机深度自我剖析，预见质量隐患并加以预防，以期持续改进，全面提升质量管理制度保障能力以及体系标准执行力，确保公司质量管理体系运行具有适宜性、充分性、有效性。</span></section><section style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(50, 50, 50); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 14px; letter-spacing: 2px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; line-height: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;">质量是一种习惯。质量工作要做好，要以满足消费者的质量需求为起点，建立全面质量安全管理体系，实行质量管理主体的全员化，从作业现场的操作工到握有决策权的高层领导，形成一个自上而下、左右配合、横向至边、纵向到底的严密质量管理网络。要把这种理念融入到每个人的工作、学习和日常生活中去，让每个人都有一种强烈的把事情做好的愿望。</span></section><p></p></section></section></section></section><p></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><link rel="stylesheet" href="//www.dafuping.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_dk0" id="wcn_editor_css"/>
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